Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will open. It offers elaborate info about all the actions that you can perform on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast variety of tutorial videos explaining how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.
If you can't find the answer you searching for, check out our extensive Frequently Asked Questions section, which comprises questions asked by real users and offers real solutions. We regulary update our Frequently Asked Questions database with new entries so as to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can touch base with our excellent team of client support engineers available 24-7-365 and eager to assist you with any query. Each support ticket you send will be answered in less than 60 minutes (the average ticket response time being approximately 20 minutes), so you won't have to wait a long time to receive an answer to your question.
